Questions? Look Here.

Some questions about Tappime are asked frequently. We've answered the most frequent of those frequent questions below

  • 1. General

  • What is Tappime?

    Tappime is a modern digital networking solution—think “digital business card on steroids.” It helps individuals and teams share contact info, social profiles, portfolios, and more—via NFC tap, QR code, or link

  • Do I need the any external app or device to receive someone’s info?

    • No. Recipients only need a compatible phone to receive info via tap. Older phones or those without NFC can still scan the QR code or click the shared link.

  • 2. Setup & Activation

  • How do I activate my Tappime device?

    1. Go to www.tappime.com and sign up.
    2. In website, go to “Activate Profile” and follow prompts.
    3. Position the device (or sticker) on the back of your phone; ensure NFC is enabled on Android or iOS as needed

  • Can I link multiple Tappime devices to one account?

    • Yes! you can activate unlimited devices under the same account—perfect for your phone, laptop, keychain, or desk

  • 3. Usage

  • How do I share my profile?

    • Tap your device against any NFC enabled smartphone.
    • Show your QR code via the Tappime application for others to scan.
    • Send your profile link by text, email, or social media

  • Will Tappime work through phone cases and wireless chargers?

    Yes—NFC works through most cases, except those with metal layers. Just avoid high-density materials or placing devices over wireless charging coils

  • 4. Compatibility & Troubleshooting

  • Which phones support Tappime?

    • Android: Almost all modern models with NFC.

    • iPhone: iPhone 7 and newer support QR sharing via the website; iPhone XR and above support tap-to-tap NFC without the app.

  • My tap/share isn’t working—what should I check?

    • Ensure reciprocal device has NFC turned ON.

    • For iPhones, tap near the top; for Android, toward the centre

    • Avoid airplane mode, flashlight active, or screen-off scenarios

  • 5. Account & Profile

  • Can I customize my Tappime profile?

    Absolutely. personalize your card with name, title, links to social media, portfolio pages, music, videos, and more—tailored to your style

  • Can I create multiple profiles?

    Yes—with a premium plan, you can maintain different profiles (e.g., “Freelancer” vs. “Corporate”) and switch easily, ideal for managing multiple professional roles .

  • 6. Analytics & Follow-Up

  • Can I track who viewed my card?

    Yes. Analytics show how many taps, scans, and views you receive—valuable for lead capture and networking insights

  • Is email follow-up automated?

    With Pro-level plans, you can set up follow-up emails triggered on first connect—customizable and timed to engage leads efficiently

  • 7. Teams & CRM Integration

  • Is there a solution for teams?

    Yes—Tappime Teams offering. It includes features like centralized lead capture, link tracking, and management via CRM integrations like Salesforce, HubSpot, and Zapier

  • Can I bulk order and customize devices?

    Yes—custom or bulk orders are available. Reach out to our team for brand personalization or bulk purchasing

  • 8. Support

  • How do I contact support?

    You can reach us via:

    • In-website use contact us form to reach us

    • Email: support@tappime.com

  • What if my device isn’t working or never activated?

    • Make sure it's properly activated in your account.

    • Ensure NFC is on, account is updated, and placement is correct.

    • Still issues? Shoot us an email or call—we’ve got you covered

  • 9. Pricing & Plans

  • Is there a fee to use Tappime?

    Basic Tappime features and device use are fee-free once you purchase the device. Pro/Team plans add advanced analytics, automated follow-ups, CRM syncs, and multiple profiles. Clubbed subscription available with device purchase.

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